Frequently Asked Questions

Find answers to all the questions you have about using the randytravis.com website here.

General Support

  • How do I invite new friends to RandyTravis.com?

    1. Login or register.
    2. Click on invite new friends! in the user navigation bar.
    3. Type in your friend's E-mail and optional message
    4. Click submit

  • How do I listen to the music player?

    Click on the “launch audio player” graphic on the left side of the homepage to launch the RandyTravis.com imeem music player.

  • How do I shut off the audio player?

    Click on the pause (||) button on the media player, or exit out of the player screen.

  • What are the minimum system requirements to fully enjoy the site?

    Please note the following minimum system requirements:

    Operating System: Windows Vista, XP
    Mac OS 10.4 and above.

    Browser: Internet Explorer version 6.0 or higher, which can be downloaded for free here
    or Safari 2.0 or higher, which can be downloaded for free here
    or Firefox 2, which can be downloaded for free here.

    Media Player: Flash 9 player can be downloaded for free here.

Registration

  • How do I comment on news, videos, & blogs?

    1. Login or register
    2. Click on add new comment in News, Videos, or Blogs pages
    *If you there are already comments on the news, videos, or blogs, click the existing comments to add yours.

  • How do I edit my account settings personal information?

    1. Log in or Sign up
    2. Click on My Account
    3. Click Edit tab
    4. Choose account settings or personal tab
    5. Edit your info, upload your personal picture and add in your signature

  • How do I register for my free account?

    Just click on “Sign Up Now” in the Register box on the home page to sign up for your free basic account.

  • How do I view and edit or delete my blogs?

    You can view your blog, along with other fans' blogs, by clicking Blogs in the navigation bar.

    To edit or delete your blogs:
    1. Login or register
    2. Click My Blog in the user navigation bar
    3. Click the title of the blog you want to edit
    4. Click Edit tab
    5. Edit your blog, and click Submit at the bottom of the page, or click Delete.

  • How do I view my blog and other fans' blogs?

    Click Blogs in the navigation bar.

  • How do I view other fans' blogs?

    Click Blogs in the navigation bar.

  • How do I write a review for an album?

    1. Login or register
    2. Go to the discography section of the Music page
    3. Click on the album title or album cover for the album you want to review.
    3. Click on Add Review.
    *If you there are already reviews, click the existing reviews to add yours.

  • How do I write my own blog?

    It's easy to start your own blog at randytravis.com!
    1. Login or register
    2. Click "my blog" link in user navigation bar at the top of the page
    3. Click "post a new blog entry"
    4. Give your entry a title, write your blog, and click submit

  • I never got a confirmation E-mail after registering?

    Please check your Spam box – the email may have gone there, or you may have entered the wrong email address – please E-mail RandyTravisMusic@gmail.com if you need further assistance.

  • I registered but cannot access the site. It keeps saying Access Denied?

    Please make sure that you are entering your password with the correct capitalization. The system is case sensitive, so you must enter your password exactly as you did when you registered for the Club.

    If you still have trouble logging in, please log out of the site, clear out the old cookies and cache on your computer and then log-in again to clear this problem.
    1. Log out of the site.
    2. Clear out your cookies and cache
    3. Log in again. This should clear the problem.

    Have a question not answered here? Click here to E-mail Randy Travis support.

  • What are the benefits of registering for a free account?

    Registered members get access to some great features. You can write your own blog and share your thoughts on items published on the site. You can also exchange messages with other members, and tell other fans about yourself on your profile page.

  • What do I get with my free basic account?

    You can sign up for the Randy Travis E-newsletter, write your own blog, comment on news, blogs, and videos, review albums, vote in polls, private message other community members, and make buddy lists!

  • What if I lost my password?

    Contact us by E-mailing RandyTravisMusic@gmail.com and request to have your password re-set. You will get an email with a new one-time-use password. Click on the link in that email and you will land on your profile page – enter a new password in the fields there and you’re done!